Our Team

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Customer Service Representatives

Deb- Customer Service Representative/Social Media Liaison

Deb- Customer Service Representative/Social Media Liaison

Born and raised in the state of Washington, Deb carries her values of small town living wherever she is.  Originally pursuing a career in hospitality, the love of animals redirected her and she’s been in the Veterinary Industry for over 20 years. The human-animal bond developed at an early age with all the many dear pets Deb had growing up. Cats, dogs, birds, pocket pets and reptiles along with several different farm animals, have been a big part of her life. 

“Family is it for me and animals are a part of that family.” Some of the many things you’ll see Deb enjoy is spending time with family and friends, downsizing and organizing spaces, helping and serving others and knitting. Her passion for learning, listening and working as a team supports her mindset of “I am not here to be right. I am here to help make things right.” “I am grateful to be here with the people and pets at Juanita Bay Veterinary Hospital.”

Licensed Veterinary Technicians

Tracey- Licensed Veterinary Technician

Tracey- Licensed Veterinary Technician

Tracey is originally from Yakima WA and was raised there her whole life until moving to the Kirkland area in June of 2021 with the goal of finding a veterinary practice that provides the highest standard of medicine to help broaden her skills. She joined the Juanita Bay Vet Team in September 2021. Tracey received her Veterinary Technician License September of 2020. She also received certification for medical interpreting (Spanish) from Yakima Valley College. With a special interest in veterinary imaging, Tracey enjoys exploring new advancements and building her skills in veterinary radiology and ultrasound. With her passion for learning, calm and steady hands, and kind heart, we are grateful to have Tracey on the Juanita Bay Vet Team.

Tracey has appreciated the value in the human-animal bond since childhood. Even at an early age pets meant so much to her. Her pets had been by her side through some of the happiest and hardest times of in her life, and are always a significant part of her life far beyond companionship. Tracey is grateful for a profession that allows her to utilize so many of her learned technical skills, fulfills her passion of giving back to so many deserving animals, and the reward of making a difference in her community.

When not helping pets, Tracey loves being outdoors, near the water, and hiking, traveling to new places and trying out new experiences with her son. She also enjoys drawing and practicing photography in her spare time. Tracey recently added a Chihuahua mix named Canelita to the family Canelita means Cinnamon in Spanish and she definitely lives up to her name. She is very sweet and sour! Canelita’s ears are by far Tracey’s favorite thing, they’re way too big for her tiny self. Canelita is a fun addition to the family, very energetic and always running around. She has a very mighty personality and constantly keeps everyone laughing.

Morgan- Licensed Veterinary Technician

Morgan- Licensed Veterinary Technician

Morgan is a true native to the Pacific NW, born and raised! Morgan never had any doubt that she wanted to pursue a career working with animals. She joined Juanita Bay Veterinary Hospital in 2022 and plans on continuing to complete the PIMA Veterinary Technician program, with the ultimate goal of pursuing a veterinary doctorate and specializing in small animal nutrition or exotics medicine. Morgan has a genuine passion for working with animals and it shows in her enthusiasm and focus in her work. She is an excellent student and her attention to detail has already made her an invaluable part of the Juanita Bay Vet Team.

Morgan has a 3-year-old Great Pyrenees named Crystal whose tail she has dyed purple

Payge- Licensed Veterinary Technician

Payge- Licensed Veterinary Technician

Payge is originally from Michigan, she moved here in 2011 so her dad could work for Boeing. She started at Juanita Bay as an extern for her Veterinary Technician Program and was quickly offered a position as a full-time team member. As of January 2024 she passed her national exam and is officially a Licensed Veterinary Technician. What she loves most about being in the veterinary field is that medicine is always advancing and changing. She loves to watch the progression of what can be done for animals grow exponentially. She especially loves working with those cats that find coming to the clinic stressful. As for outside of the veterinary field, she loves playing a variety of video games and sleeping. Unfortunately, she doesn’t have any pets due to where she lives so she treats all your animals as if they’re her own.

Veterinary Assistants

Rachel – Veterinary Assistant

Rachel – Veterinary Assistant

Having a career that revolves around animals is something that has always been important to Rachel, who graduated from PIMA Medical Institute and joined our team in 2014. Her goal is to one day become specialized in dog training and start a puppy socialization class. When not helping pets, Rachel enjoys spending time in the outdoors with her family.

Kim – Veterinary Assistant

Kim – Veterinary Assistant

Originally from Okanogan, Kim graduated from Washington State University and loves working with both our pet patients and their families. Kim joined the Juanita Bay Team Jan 2019 and is currently enrolled in the Penn Foster Veterinary Technician Program. When she’s not working, she is passionate about being outdoors, and especially enjoys hiking with her dog, Koda.

Kelly – Veterinary Assistant/ Customer Service Representative

Kelly – Veterinary Assistant/ Customer Service Representative

Kelly has always loved animals and as a young girl aspired to become a veterinarian.  Born and raised in Kirkland, she graduated from the University of Washington with a degree in Zoology and spent almost 20 years as a zoo keeper before joining the team at Juanita Bay in September 2019.  Kelly was voted “Most likely to start her own cat sanctuary” by her coworkers and has a particular fondness for nervous and cranky cats.  She is looking forward to learning more about fear free handling to provide our feline patients with the most comfortable visit possible.  Kelly shares her life with her husband Paul, her rescue dogs Maya and Fiona, and an undisclosed number of cats!  In her free time, she enjoys cuddling with her pets, playing the piano and spending time in nature.

Maya – Veterinary Assistant / Customer Service Representative

Maya – Veterinary Assistant / Customer Service Representative

Maya originated in Grand Junction, Colorado before moving out to Washington in 2016 and joining the Juanita Bay Vet Hospital team in 2023. She is a graduate of the University of Puget Sound with a BS in Natural Science Biology. Maya is a Certified Veterinary Assistant and received her certification from Animal Behavior College.

Maya’s interest in veterinary medicine began when she started watching animal emergency shows on television as a child. Her interest began to evolve into a continued curiosity for learning and eventually inspired her dedication to a career working with animals. Maya says, “I love being able to help our animal friends. It is most rewarding to watch them leave happy and healthy.”

When not in the hospital helping animals, Maya spends her time cross-stiching, playing video games, birding, and fishing. She shares her home with Bugs the guinea pig. Bugs loves to eat! This smart little guy can even perform a few tricks. He offers his paws and will spin in a circle. Anything for treats!

Elena -Veterinary Assistant

Elena -Veterinary Assistant

Elena was born and raised in WA. Even with the almost constant rain she enjoys the beauty that it brings to nature. She has worked at Juanita bay since 2022 and is currently a senior in high school. She recently finished a Veterinary Scribe program through WSU, and is enrolled in Sno-isle Veterinary Assistant Program. She is just beginning her professional career in Veterinary medicine, but her heart and passion of helping animals has always existed from a young age. Elena has been so thrilled to get extensive hands on experience, and grow her knowledge within this amazing healthcare profession. She has always been an advocate for animals and their well-being and strives to bring the best care to every patient. She also loves to build a strong bond with her clients. She has vast experience with different types of dogs, cats, farm animals, and exotics. Elena’s favorite part about the veterinary industry is learning about new medical cases, and building a bond and trust within every animal she encounters. 
 
Fun fact: She owns a hedgehog who loves to play with toilet paper rolls, along with a dog and a cat. Outside of work she enjoys sports, spending time with family, photography, writing, riding horses, and learning about more medical related topics. Elena is still deciding where her exciting veterinary medicine career will take her, but now more than ever she wants to shoot for the stars and follow the path of being a Veterinarian. 

Desiree – Veterinary Assistant

Desiree – Veterinary Assistant

Desiree was born and raised in Bellingham WA, moved to the Kirkland area in 2014 and now resides in Lynnwood. She joined Juanita Bay Veterinary Hospital as a CSR in January of 2023 and quickly advanced to Veterinary Assistant due to her passion for learning and her dedication to our patients.

Desiree’s love for animals started when she was a kid. Growing up and always being around animals sparked the love and passion of wanting to one day be able to work in the veterinary field. As a kid she was always finding insects/bug , watching wildlife outside, and playing pretend doctor. Desiree has found helping animals and their owners and also continuously gaining new skills and knowledge to be fun and rewarding. What Desiree loves the most about this job is being able to help animals in need and helping the owners through difficult as well as routine vet visits, making connections with the pets and clients, and having everyone leave with a smile. 

Desiree’s top favorite thing to do outside of work are going on hikes with her dog Blue and boyfriend, going to sports games, hanging out with friends, and relaxing. Desiree has two dogs named Lily and blue. Blue is a Cocker Spaniel full of energy and smiles. Desiree’s favorite thing about him is his continuous wagging tail because he truly is that happy at all times! Lily is an older girl Pit Bull that loves to sun bathe and go for long walks. Desiree will definitely make you smile and have a good laugh with her sassy, joking attitude, and her compassion for animals always shines through when she’s working. 

Hospital Leadership

Rachel – Hospital Administrator

Rachel – Hospital Administrator

Rachel knew from a very young age that she wanted to work with animals. She graduated from PIMA Medical Institute in 2011 and continued her path in veterinary medicine where she was the Lead Licensed Veterinary Technician at Juanita Bay for many years. Her love for all things Veterinary Medicine has led her to becoming Hospital Administrator where she now can help in more areas of the hospital. 

Rachel is very close with her family and lives just a few miles away from her family home. She and her partner Chris share their home with a goofy Pitbull named Roscoe and a laid back cat that acts like a dog named Barkley. In her free time, Rachel enjoys being active and going hiking, camping, and fishing.

Jayme – Lead Customer Service Representative

Jayme – Lead Customer Service Representative

As a Seattle native, Jayme has 15 years of experience working in the veterinary field right here on the Eastside. Her extensive hands-on experience, genuine love for building client relationships, and commitment to her hospital team has greatly contributed to the outstanding level of customer and patient care that our team has been able to achieve since she joined our practice in 2015. Jayme enjoys reading, walking, and spending time with her son Henry, her avid hunter kitty Abel, and her bouncy, snuggly Poodle Mix named Cody.

Hailey – Lead Veterinary Assistant

Hailey – Lead Veterinary Assistant

Hailey joined the Juanita Bay Veterinary Hospital Team in October 2022 and has quickly become a valuable asset to our team as Lead Veterinary Assistant. She appreciates that her position always allows opportunities for her to continue to learn new things and also allows her to promote learning in others, including her role in pet owner education. 

Born and raised in Edmonds, Washington, Hailey has been around animals all her life and has always known that she needed to work with animals. She is a graduate of the Pima Medical Institute Veterinary Assistant Program and is currently enrolled in the Penn Foster Veterinary Technician Program. Hailey’s goal of becoming a licensed veterinary technician is backed by a desire to travel to countries that are unable to provide regular veterinary care for livestock and offer care to those families in need by caring for their livelihood. She is also very passionate about working with the cats and dogs that need extra help feeling comfortable and safe in the clinic setting. She strongly believes that pets are family too and that they have as much of an impact on us and our lives as we do in theirs. She has a genuine sympathy for owners and their pets and understands that each pet has their own personality and unique needs.

When not working, Hailey usually has a bundle of dogs at her house to entertain or she is whipping up a new food creation and trying new recipes. She is also kept busy by her Lab/Heeler Mix named Daisy who has tons of personality and a lot to say when she isn’t being paid attention to. Her favorite toy is the ball that she can chase twice and then tear it apart. Her other dog is a Golden Retriever named Oliver. Oliver is always by her side, or has his head between Hailey’s legs looking for attention. He has also decided that he is only allowed to jump on the bed if he asks very loudly first.